TwinSoft Privacy Policy
1. General provisions
Twinsoft attaches great importance to personal information protection and complies with the personal information protection regulations of the 『Act on Promotion of Information and Communications Network Utilization and Information Protection』 and the 『Personal Information Protection Guidelines』 established by the Ministry of Information and Communication, and protects personal information in accordance with relevant laws and regulations. We are doing our best to protect user rights and interests by establishing an information processing policy. In addition, Twinsoft is taking steps to ensure that you can easily view the personal information protection policy at any time by disclosing it on the first screen of the website.
2. Purpose of collection of personal information
TwinSoft collects the minimum amount of information required for customers to order and receive goods and services from TwinSoft, make payments, deliver ordered products, and use various convenience services provided to members. The personal information of all customers registered as members at https://twinsoft.kr may never be used for purposes other than those stated above. However, if the purpose and use of member personal information changes, all customers registered as Twinsoft members must consent. I promise to save you. Additionally, if you withdraw your consent to the collection or use of personal information, TwinSoft will not collect the personal information and the personal information will be deleted.
3. Personal information collection items
Twinsoft attaches great importance to the protection of your personal information and complies with the personal information protection regulations of the 『Act on Promotion of Information and Communications Network Utilization and Information Protection』 and the 『Personal Information Protection Guidelines』 established by the Ministry of Information and Communication. When collecting user information, we collect the minimum amount of information necessary to fulfill the purchase contract, but the following items are required. If the scope, purpose, or use of the collected information changes, we will always ask for prior consent from the member. Other items are optional.
① Name ② e-mail
In addition to this, customers can select and provide additional information only if they wish. When ordering or receiving some goods and services, additional information is provided to identify the exact order details desired by the customer and to ensure smooth ordering, payment, and delivery. are requesting.
4. Use of personal information for other purposes and provision and sharing with third parties
TwinSoft uses your personal information within the scope notified in “Purpose of collection and use of personal information” and does not use it beyond this scope or provide it to other people or other companies or organizations. In principle, Twinsoft members' customer personal information cannot be provided to third parties or third parties, and if Twinsoft wishes to provide personal information to a specific company in order to provide convenience to members, it must notify the member. The member's consent is requested through such methods. If Twinsoft provides the user's personal information to a third party, it notifies the third party of the result of the correction of the user's personal information and notifies the user of the result whether the information has been corrected, and personal information Upon withdrawal of consent, the user is prohibited from providing personal information. Additionally, users may express their refusal to use their personal information beyond the scope specified by Twinsoft or to provide customer information to a third party. However, personal information may be provided without customer consent only in the following cases:
• When providing the minimum user information (name, address, phone number) required for delivery to the delivery company for delivery purposes.
• When there is a request from a relevant agency for investigative purposes in accordance with relevant laws and regulations
• If there is a request in accordance with the procedures stipulated in other relevant laws and regulations
In order to take personal legal action against people who have consented to disclosure, or who have violated Twinsoft's Terms of Use, or who have harmed others or committed illegal acts that harm public morals by using https://twinsoft.kr's services, An exception is made in cases where it is judged necessary to disclose information. However, even in exceptional cases, if information is provided in accordance with other related laws or at the request of an investigative agency, we operate on the principle of notifying the person concerned. We may not be able to provide notice due to legal reasons. We will do our best to ensure that information is not provided indiscriminately and contrary to the original purpose of collection and use.
5. Protection of personal information of non-member customers
TwinSoft allows not only member customers but also non-member customers to purchase goods and services. For non-member orders, https://twinsoft.kr requests customers only the personal information absolutely necessary for payment and product delivery. If you purchase from TwinSoft as a non-member, the payer information and recipient information entered by the non-member customer will not be used for any purpose other than payment and product delivery.
6. Retention and disposal of personal information
Personal information is processed and retained within the personal information retention/use period agreed upon when collecting personal information from the information subject, and is used to provide TwinSoft services. However, in the case of withdrawal of membership or loss of membership according to TwinSoft's Terms of Use, the purpose of collection or provision of personal information has been achieved if the purpose of providing the personal information notified to the member in advance has been achieved. Once done, it will be destroyed. However, in accordance with the provisions of the Commercial Act and other related laws, if it is necessary to retain it for a certain period of time for reasons such as confirmation of transaction-related rights and obligations, it will be retained for a certain period of time.
7. User rights and obligations
Please enter your personal information accurately and up-to-date to prevent unexpected accidents. The user is responsible for any accidents that occur due to inaccurate information entered by the user, and membership may be lost if false information is entered, such as by stealing other people's information. Along with the right to have your personal information protected, you also have the obligation to protect yourself and not to infringe on the information of others. Please be careful not to leak your personal information, including your password, and be careful not to damage other people's personal information, including posts. If you fail to fulfill this responsibility and damage the information and dignity of others, you may be punished under the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. For children under the age of 16, the legal guardian has the right to view or modify the child's personal information and the right to withdraw consent to collection and use.
8. Personal information destruction procedures and methods
In principle, personal information is destroyed without delay once the purpose of processing personal information is achieved. Additionally, members can request deletion of registered personal information at any time through the “Main Screen > Privacy Policy > Delete User Data” function within the LivePos (LivePos Biz) app and the Personal Information Deletion Request link. If you have any complaints or opinions regarding personal information, please send your comments to the personal information manager by email (support@twinsoft.kr) or 1:1 inquiry. We will take action immediately upon receipt and notify you of the processing results. For children under the age of 16, the legal representative has the right to view or modify the child's personal information and the right to withdraw consent to collection and use.
9.Operation and use of cookies
In order to provide services to individual members, “Twinsoft” uses ‘cookies’ to store and retrieve member information from time to time. Cookies are small pieces of data that the server used to run the website sends to the user's browser and are stored on the member's computer's hard disk. You have choices about cookies. By selecting options in your web browser, you can allow all cookies, confirm each time a cookie is saved, or refuse to save all cookies. However, if you refuse to store cookies, the use of some services of “Twinsoft” that require login may be restricted, and cookies will expire when you close the browser or log out.
10. TwinSoft Customer Personal Information Manager
In accordance with the ‘Personal Information Protection Guidelines’ designated by the Ministry of Information and Communication, the person responsible for managing customer personal information is designated as follows.
• ersonal information manager : Yunsoo Kim
• Address: 3rd floor, 186 Segwon-ro, Gwonseon-gu, Suwon-si, Gyeonggi-do (Gwonseon-dong, Wonyoung Building)
• Inquiries : ☎Call(+82)1091749284
• Email : support@twinsoft.kr
If you are not satisfied with the handling of your personal information while using TwinSoft, you can make a report at the ‘Korea Consumer Protection Agency’ (http://privacy.kisa.or.kr), and report related to personal information infringement. You can do this at the Personal Information Infringement Reporting Center (http://privacy.kisa.or.kr).
• Personal Information Infringement Report Center (Phone: 02-3480-3582 / URL: http://privacy.kisa.or.kr / 118 without area code)
• Supreme Prosecutors' Office Cyber Investigation Division (Phone: 02-3480-3582 / URL: http://www.spo.go.kr / 1301 without area code)
• National Police Agency Cyber Investigation Bureau (Phone: 1566-0112 / URL: https://ecrm.cyber.go.kr / 182 without area code)